Shopping for a gift or planning around a particular date? Check the delivery options at checkout, and contact us before ordering if timing matters.
Delivery within Australia
- Standard delivery: free on eligible orders with a subtotal of A$100 or more.
- Orders below A$100: A$10 standard delivery for eligible Australian orders.
- Express delivery: A$15 where available at checkout.
Options depend on your address and the items in your cart. Your final delivery charge is shown at checkout. If it differs from the rates above, please contact us before paying.
Delivery times and tracking
Delivery estimates are not guaranteed arrival dates. Public holidays, busy periods and carrier delays can affect timing. For Christmas, birthdays or other occasions, allow extra time and ask us before ordering if you need an item by a particular date.
Tracking may be available depending on the carrier and delivery service.
Outside Australia
Enter your address at checkout to see whether delivery is available and what it costs.
Need to change your address?
Check your address before placing the order. If you spot a mistake afterwards, contact us as soon as possible. We may not be able to change it once the order is being prepared or has been handed to the carrier.
Delivery problem?
If your parcel is late, missing or damaged, contact us with your order number and a description of the problem so we can check the order and carrier information.
Nothing in this policy excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.